Wednesday, 20 October 2021

Tag Archives: Ofgem

Ovo Energy to be probed by Ofgem

Energy regulator Ofgem has launched an investigation into Ovo Energy over the accuracy of data supplied to customers. The probe will examine whether Ovo breached its licence conditions related to giving customers consumption information that is accurate and not misleading, Ofgem said. It is centred on estimates the supplier gave ...

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Ofgem confirms £150 cap for prepayment meter charges

LONDON: Ofgem has announced a £150 cap on charges for installing prepayment meters under warrant for customers in debt. When customers fall into debt, suppliers attempt to collect payments over several weeks, which could include by email, letters, telephone and house visits. If they don’t receive payments or arrange a ...

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Ofgem says will work with government to lower energy prices

LONDON: May stunned the industry last week when she announced a plan to impose price caps on standard variable tariffs (SVT), the basic rate that energy suppliers charge if a customer does not opt for a specific fixed-term deal. Around 70 percent of households are on SVTs. Regulator Ofgem had ...

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