Sunday, 5 December 2021

McDonald’s says ‘serious risk’ involving food quality at 169 outlets in India, demands immediate closure


NEW YORK: The American fast-food chain, McDonald’s in a statement has hit out at its legal local partner in India Connaught Plaza Restaurants (CPRL) by saying that there are ‘serious compliance risks’ involving food quality and safety at 169 of its outlets. This warning comes four months after McDonald’s India (MIPL) had issued a notice of termination of its franchise agreement with CPRL, alleging that the latter had breached the terms of their partnership.

McDonald’s has called for an immediate closure of these restaurants. The report quoted an MIPL spokesperson, who in an e-mail response, said that since the termination of the franchise agreement, MIPL has not been able to verify if the unauthorised McDonald’s restaurants operated by CPRL in north and east India are complying with applicable McDonald’s standards, including those pertaining to supplies, operations and safety standards, and quality required for McDonald’s products.

However, the fast-food chain’s estranged partner Vikram Bakshi dismissed all these claims by saying that 16 out of 84 closed outlets in North and East India have reopened after a new logistics firm was roped in even as the fast food major alleged lapses in food quality and safety level by “all facets of the supply chain”.

Nearly 84 outlets, mostly in East India and some in the north, had to down shutters on Monday after Bakshi-led CPRL’s logistics partner Radhakrishna Foodland discontinued its supply services alleging reduction in volume and non-payment of certain dues, among others.

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