LONDON: An unusually sophisticated identity phishing campaign appeared to target Google’s roughly 1 billion Gmail users worldwide, seeking to gain control of their entire email histories and spread itself to all of their contacts, Google confirmed Wednesday. The worm – which arrived in users’ inboxes posing as an email from a trusted contact – asked users to check out an attached “Google Docs,” or GDocs, file. Clicking on the link took them to a real Google security page, where users were asked to give permission for the fake app, posing as GDocs, to manage users’ email account. To make matters worse, the worm also sent itself out to all of the affected users’ contacts – Gmail or otherwise – reproducing itself hundreds of times any time a single user fell for it.
We are investigating a phishing email that appears as Google Docs. We encourage you to not click through & report as phishing within Gmail.
— Google Docs (@googledocs) May 3, 2017
The strategy is a common one, but the worm that was released Wednesday caused havoc for millions of users because of its unusually sophisticated construction: Not only did the malicious link look remarkably realistic and trustworthy, but the email that delivered it also appeared to come from someone users already know – and the payload manipulated Google’s real login system. Google said it had “disabled” the malicious accounts and pushed updates to all users. The vulnerability was exposed for only about one hour, and a spokesperson told that it affected “fewer than 0.1 percent of Gmail users” – which would still be about 1 million. “While contact information was accessed and used by the campaign, our investigations show that no other data was exposed,” the spokesperson said. It could have been a potential calamity for unsuspecting victims: With control of your Gmail account, scammers can harvest any personal data you’ve ever sent or received in an email. That can allow them to generate password-reset requests on scores of other services, potentially letting the hackers take over, for example, your Amazon, Facebook or online bank accounts.
Phishing (or malware) Google Doc links that appear to come from people you may know are going around. DELETE THE EMAIL. DON’T CLICK. pic.twitter.com/fSZcS7ljhu
— Zeynep Tufekci (@zeynep) May 3, 2017
Employees and others connected to large companies, especially educational institutions and journalism organizations, began flooding social media about 2:30 p.m. ET reporting that they’d received the malicious email. Employees and others connected to large companies, especially educational institutions and journalism organizations, began flooding social media about 2:30 p.m. ET reporting that they’d received the malicious email.
Be careful, Twitter people with Gmail accounts! Do not click on the “doc share” box. It’s a solid attempt at phishing. pic.twitter.com/OIGFIgZurV
— Jen Lee Reeves (@jenleereeves) May 3, 2017
What you can do
While the malicious email was a dead ringer for a real message from a trusted friend, there was one key giveaway: The mail was sent to a fake email address in the main recipient field – email@example.com. Users’ addresses were included in the BCC field. If you received a Gmail message with the mailinator.com address as the main recipient, report it as phishing by clicking the down arrow beside the reply button and selecting “Report phishing.” Then delete it. If you do click on the malicious link, don’t grant permission when the fake GDocs app asks for it. If, unfortunately, you fell for the scam and granted permission to the hackers, go to your Google connected sites console and immediately revoke access to “Google Docs.” (If you don’t trust the embedded link here – which is generally a good thing – you can manually type the address into your browser: https://myaccount.google.com/security?pli=1#connectedapps). While you’re at it, it’s a good idea to revoke permission for any app listed there that you don’t recognize. Finally, change your Google password.